Common queries answered
Frequently asked Questions
Shipping usually takes 14 to 24 days. However, in certain cases, it may take up to 45 days.
You have 30 days to return your item. If you’re not satisfied with your purchase, you can request a return within 30 days of receiving it. For more details, please read our returns policy.
To add your shipping address:
- Click on the “My Account” icon located in either the header or footer menu.
- Select “Addresses” to add your desired shipping address.
It’s quick and easy!
To track your order:
- Click on “Track My Order” located in the footer menu.
You’ll be able to see the current status of your shipment.
Need assistance? Click on the “Customer Help” icon found in both the header and footer menus. Or, visit our contact page for additional options. Our friendly customer support team is here to help you.
If you’ve noticed that you entered an incorrect shipping address, please contact our customer support team right away. The quicker you let us know, the better chances we have of updating the address and making sure your order is delivered to the right place.
Absolutely! We ship to over 100 countries worldwide.
Yes, your items will typically arrive in a single package. Although we may sometimes ship items from different warehouses, we make every effort to ensure your entire order is delivered together.